Privacy

What we keep

• Your WhatsApp number, and the name you give us.
• What you need done, the town or suburb, and the messages required to match.
• A bio and notes you choose to put on your profile.
• Email and password if you create a web Login.
• Identity-check details, handled by our verification provider, when you complete a check (required if you offer work; optional if you ask for help).

Identity checks

If you offer work through Nia, you need to pass an identity check before Nia introduces you to anyone. The check is done by our verification provider. If you're asking for help, the check is optional.

Why

We use this to introduce people, run the desk, and keep Nia safe. We do not sell your information.

Who sees a phone number

A phone number is shared only after that person has agreed to be introduced. Someone still hidden has not agreed, so their number is not shown.

Private networks

A host can upload a guest list for a closed network. The list is scrambled with a secret key in your browser before it reaches us, and the raw list never leaves your browser.

If you ask to join a community with a host link or QR code, that host sees your profile name, a short profile summary, and the last four digits of your WhatsApp number while your request is pending. They do not see your full number until you agree to an introduction elsewhere on Nia.

Cookies

Necessary cookies keep you signed in on the web desk and remember your cookie choices. Optional analytics cookies help us see how the site is used; they stay off until you accept them. You can change your choice anytime via Cookie choices in the footer.

WhatsApp

The chat itself is carried by WhatsApp. Their rules apply to messages on that service.

Asking us

Message Nia on WhatsApp to correct your profile or ask us to pause your access. The Terms and Community Guidelines explain how access can also be paused.